Training on redress calculations and the redress process
OAC Redress Solutions provide bespoke training sessions for a range of stakeholders within the redress industry.
Redress is a complex area. Whether you are new to the industry or want to broaden your knowledge on recent developments, the OAC team of experts are happy to share their insight with you.
We adapt our training to the audience, meaning that it is suitable for anyone working in redress including advising firms, PI insurers and claims managers.
Contact us to find out more about our redress training services
At OAC Redress Solutions, we have over 25 years of experience in preparing redress calculations and supporting our clients with their redress issues.
Our training covers a wide range of subjects including:
- Complaints handling and investigations
- The broad principles of redress
- FCA Guidance on redress calculations
- The redress process
- How redress is calculated
- The factors affecting the magnitude of redress
- Current issues affecting redress calculations
We communicate the complexities of redress in simple terms and identify the things that matter most to our clients. Our expertise and knowledge means that we can help you understand all aspects and details of redress, depending on your needs.
OAC Redress Solutions keep up to date with all developments in both redress and the wider pensions industry, so you can be confident that we will share with you everything that you need to know.
OAC’s redress experts will bring extensive knowledge and experience to help your business understand and resolve complex redress issues.
- Over 25 years of expertise and knowledge in redress
- An adaptable solution designed to meet your needs
- An accessible and professional consultancy service which enables you to understand the complexities of redress so that you can make the right choices for your business
"“We have worked with OAC for a number of years. Along with their technical knowledge and accuracy, we very much value their responsiveness to our calculation requests and any additional queries we have. They are very clear in their communications as well as being friendly and easy to deal with.”"
"We have been delighted with the quality of the service as well as the positive and proactive approach taken by OAC. We do feel like we are a valued client. Their communication - from emails, to governance meetings and in general correspondence has always been clear and transparent."
"We have enjoyed a long-standing relationship with OAC and can honestly say that the support they provide our business is second to none."
"We have been working with OAC, for the past 15 months and have found them extremely helpful, knowledgeable and approachable. OAC now deal with all our mis-selling complaint redress calculations and they have all been dealt with promptly and within stated timeframes.
We have been very happy with the service OAC have delivered and look forward to our continued relationship."